Sustainability Policy

Located in the historical district of Galata, Meroddi Hotels places environmental, social, cultural, and economic sustainability principles at the core of all its activities, guided by compliance, transparency, accountability, and continuous improvement.

1) Environmental Responsibility (Energy, Water, Waste, Chemicals, Biodiversity)
  • Energy management: Use of LED, sensors, timers, and renewable sources.
  • Water management: Low-flow fixtures, dual-flush systems, and prompt repair of leaks.
  • Waste management: Source separation, reduction of single-use items, and proper disposal of hazardous waste.
  • Chemical management: Controlled dosing, safe storage, and staff training.
  • Biodiversity: Sensitivity to vulnerable species, cooperation with NGOs, and awareness activities.
2) Social and Cultural Sensitivity
  • Cooperation with local communities; support for donations, campaigns, and employment.
  • Integration of local culture into the guest experience.
  • Encouragement of staff participation in volunteering activities.
3) Economic Sustainability
  • Preference for local suppliers and cost-efficient, durable products.
  • Process improvements focused on efficiency and cost savings.
4) Guest Satisfaction, Safety and Engagement
  • Handling complaints and suggestions impartially and confidentially.
  • Encouraging guests to contribute to energy/water savings and waste reduction.
  • Providing compensation in cases of service shortcomings.
5) Quality Management
  • Compliance with hygiene and food safety standards.
  • Continuous improvement of processes.
  • Regular staff training.
6) Human Rights and Employee Rights
  • Full compliance with ethical standards and human rights.
  • Rejection of all forms of discrimination; commitment to equality and diversity.
  • Career development and open communication channels.
7) Occupational Health and Safety (OHS)
  • Ensuring a safe working environment.
  • Regular OHS training and drills.
  • Supplier compliance with OHS requirements.
8) Risk and Crisis Management
  • Emergency plans and regular updates.
  • Staff training and awareness on emergency situations.
9) Accessibility for All
  • Although limited by the historical building structure, efforts are made to improve accessibility.
  • Clear communication of current accessibility conditions.
  • Gradual improvements and staff awareness initiatives.
10) Women’s Rights and Gender Equality
  • Equal pay for equal work.
  • Supporting women’s participation in the workforce and decision-making.
  • Zero tolerance for harassment and violence.
11) Prevention of Harassment and Discrimination
  • Zero tolerance for all forms of discrimination and harassment.
  • Secure and confidential reporting mechanisms.
  • Disciplinary action in confirmed cases.
12) Child Rights and Protection
  • Zero tolerance for child labor.
  • Training to prevent and recognize child abuse.
  • Reporting suspicious cases to management and official authorities.
13) Sustainable Procurement
  • Prioritizing certified, local, and eco-friendly products.
  • Reducing packaging and promoting recyclability.
  • Joint development and performance monitoring with suppliers.
14) Continuous Improvement and Monitoring
  • Annual targets for energy, water, waste, and complaint indicators.
  • Annual review and update of the policy.
  • Collection of feedback from stakeholders.